My screen is blank when logging into my account?
If you receive a frozen or blank screen when trying to login to your account then please check the following:
(1) We do not support MS Internet Explorer web browser – please download Chrome, Firefox, Safari or Edge.
(2) If you are using the correct web browser then the issue is caused due to our Application URL being blocked by your IT Dept on your network router/firewall. Have your IT Dept “whitelist” the following URL: https://mvrcheck.instascreen.net/is/app/